Customer Comments

Previous Customer's Comments

RE: confirmation of Diamond Woodford Georgian 12x4 Shed

Dear Robin,

I just thought I would write to say how pleased I am with the new shed. The quality is excellent and the fitters were very friendly and efficient.

I will certainly have no hesitation in recommendig your company.

Thank you once again.

Yours sincerely,
Geoff Sartory

Subject: RE: confirmation of EcoBases

Hi there,

I received my order of 10 Ecobase's on the 12/8/2009.

I would just like to say thankyou for an excellent service and products at a reasonable price. You kept me informed throughout the process, which is key I feel and I wish your company every success in the future.

I certainly wouldn't hesitate in recommending yourselves to anyone.

Many thanks again

Ian Warner

Subject: Re: confirmation of Humber Pent 10x4 Shed

hi, just a quick thank you, pleasure to deal with.

great product, great communications , on time, two really nice guys delivered and erected with no hassle.

will be recommending you to friends and family..

one last request for now.. can you please mail or email me an invoice for the total amount.. £386.00

many thanks again

regards

dave

Subject: Re: confirmation of Trent Heavy Duty Workshop 8x20

Hi Rob

Just a note to let you know that my workshop arrived on Wednesday as agreed and is superb. Just what I wanted. It is a good sturdy building and is nicely finished.

The chaps who brought and erected it were excellent. Never stopped. Even drank their coffee on the move. They knew exactly what they were doing and worked very well together as a team. Nice blokes as well.

Just thought I would let you know and say many thanks once again. Please pass my comments on to the blokes.

Best regards

John Needham

Subject: RE: 10' x 8' Diamond Barnwell Heavy Duty Workshop, Order Ref. 6116

Hi Robin

My internet connection has been down so I have not been able to send messages. However, we are up and running and I want to say that our shed is installed exactly as we wanted it and the aviary is attached and almost complete.

I just wanted to say thank you very much for your efforts on our behalf - it is so great to have an idea in one's head and then see it actually there! The manufacturers and erectors of the shed itself were really pleasant.

I hope that your renovation project on the house next door is going well and that you will forgive our intrusion on you that Saturday afternoon in March when we interrupted your hard work.

Hope business continues to go well for you.

Many thanks once again.

Kind regards

Breda Dallimore.

Subject: RE: 9' x7' Diamond "potting" Shed, Order Ref. 5226

Hello Robin,

Shed all installed and looking marvelous.

Can you please send through a receipt for the payment.

Many thanks.

Alan

Subject: RE: confirmation of Diamond Classic Pent 11x6 Shed

Hello Robin,

Thank you for your order confirmation. All the details are correct. Your company’s response to my order has been very efficient and most commendable.

Kind regards,

Walter Karpynec

Subject: Re: confirmation of Diamond Georgian Apex 12x10 Shed

For the attention of Robin Antill

Robin I just wanted to say a big thank you for my newly installed shed, which you ultimately designed for me(tall roof). It looks really good.

The guys who installed it were also very efficient. Thanks again.

Tracey Bennett

Subject: Re: confirmation of Diamond Woodford Classic 7x7 Shed

Robin,

Thank you for the order confirmation, which I am happy to confirm. Thanks for the efficiency and clarity.

Kind regards,

Peter Holdstock

Subject: Re: confirmation of Diamond Classic Apex 11x8 Shed

Robin,

Just to say thanks very much, both sheds have now been delivered on time, and exceeded expectations.

I've now ordered three sheds via your website in the last two years - you offer a great service which I would recommend to others.

Phil West

Subject: RE: confirmation of Titan Super Pent 12x10 Shed

I just wanted to say how pleased we are with the shed. It is perfect for what we need – a pool plant room and changing room.

The erection went perfectly. Your delivery man and erector did an excellent job.

Many thanks

Tom Bremridge

Subject: RE: confirmation of Mavern Pavilion 12x8 summer Room

Robin,

Just a quick note of thanks for supplying the Pavillion Garden Summer House.

I have just confirmed the final payment to MPV and can honestly say how very pleased we are.

Once again many thanks and hope your business thrives in the future.

Regards

Frank Steggall

Subject: Re: confirmation of Diamond Barnwell 14x10 Heavy Duty Workshop

Hi Robin

The workshop was delivered this morning and looks like it will last for many years - a very solid construction. The two guys putting it up did a great job - very efficient , I was amazed how quickly they put it together.

Thanks for the professional service.

Regards

Mike

Subject: RE: confirmation of Diamond Potting Pent 7x4 Shed

Thank you Robin,

This most satisfactory. Thank you for your incredible efficiency and customer relations. I will most definitely be recommending you!

Best wishes,

Jenny

Subject: RE: confirmation of Diamond Georgian Apex 12x8 Shed

Just wanted to say how pleased we are with our shed. The guys who came to erect it were really pleasant, helpful and very efficient. It looks great and we'll definitely recommend your company to anyone we know looking to buy a shed.

The whole experience of dealing with your company has been so easy and beyond expectations. Many, many thanks.

Regards

Subject: re: confirmation of Diamond Potting Pent 12x10 Shed

Hi Robin,

Just a note to say that the shed was delivered and erected on Monday as agreed and we are very pleased with it. The customisations - extra opening windows and additional eves height - are great.

Please pass on our thanks to all concerned for a professional service.

Best Regards,
Paul Baker.

Subject: Re: confirmation of Malvern Heavy Duty Apex 14x8 Workshop

Hi Robin.

I can confirm your details are correct, and I wish to thank you for your speedy response.

Regards ...... Adrian.

Subject: Re: confirmation of Diamond Classic Apex 10x6 Shed

Dear Robin,

All seems to be to be in order, many thanks and just to let you know, you're ASAP is next Wednesday!

Thanks again, brilliant service.

Victoria Barrett

Subject: RE: confirmation of Titan Super Apex 4x3 Shed

Hi Robin,

Everything seems in order, thanks for acting so promptly, makes a change to actually speak to someone and get something done these days.

Regards
Lee

Subject: Re: confirmation of Diamond Classic Pent 9x7 Shed

Thanks for the e-mail - all seems to be fine. I look forward to hearing from the factory in the next two to three weeks.

Thanks also for the excellent level of communication and customer service so far - very refreshing compared to some online companies.

Kind regards
Carl Howes

Subject: Re: confirmation of Titan Bargain Apex 6x4 Shed

Many thanks - very prompt and efficient. All details are correct.
David Loveridge

RE: confirmation of Diamond Barton 12x10 Summerhouse

Dear Robin
Re: Barton 10x12 summerhouse.
This was delivered a couple of weeks ago and it is fantastic! The summerhouse is made very well and the windows and doors are particularly sturdy. The men who arrived worked very hard and did a good job. We have had only positive comments and it has transformed our London terrace (i.e. long and narrow!) garden, providing a lovely sunny room. Cheaper than a basement conversion (!) and enables us to make the most of the garden.
So thanks again for your service.

Yours
Alison Hopkins

PS only problem was that we had asked for reduced lengths due to having a terraced house and getting the sections through the house. We were assured that the longest length would be less than 9 feet, but it was 12! Thankfully, removing a door did the trick but it was very close to being a disaster

Re: confirmation of Parklands Rockingham 10x6 Workshop

Dear Robin
Thank you for your 'e' mail, all the details of which are accurate.
There is no access problem however we do have a garden arch prior to where the shed will be located but can be bypassed to one side over a small flower bed - can't envisage a problem but thought I would mention it.

The shed base should be ready over the next few weeks when our builder arrives on site to start our house extension, if there is any delay I will contact the manufacturer directly on the tel you provided.

We're very impressed with the speed and efficiency by which our order was placed by you and rec'd by the manufacturer ...they left a message on our ansaphone confirming receipt of the order yesterday morning !

Thank you again and my husband is delighted he doesn't have to assemble the shed himself ...one off his 'to do' list!!

Regards
Clare Shaw

Subject: shed received and built - thanks

hi robin
to let you know the shed has now arrived and been built- it all looks fine.. I paid the outstanding balance to AandJ.
Many thanks for your help with this.
Regards
Ken

Re: confirmation of Diamond Georgian Apex 9x7 Shed

Thank you for your e-mail; I can confirm that all the details are indeed correct.

Many thanks for your help and I look forward to receiving a phone-call in due course.

May I also congratulate you on an excellent web-site. It is far superior to others I have visited when researching garden sheds. Thus resulting in placing my order with yourselves.

Regards
Claire Guy (Mrs)

Subject: Re: confirmation of Diamond Barnwell up&over 16x10 Garage

thank you for the garage which was installed this morning. i have given my credit card number to the men (sandy and chris) for you to take the remainder of the money. please advise me when this has been done. the garage looks great and i am so far well pleased.
anna astin

Subject: Re: confirmation of Diamond Classic Pent 12x6 Shed

Robin, many thanks for the diamond shed. We are very happy with it and it looks great. Thanks too for your patience during the ordering process!
Kind regards,
Sarah Mcmichael

Last month you supplied and installed a Woodford Transvers shed for me I just wanted to say how delighted we are with the shed and how impressed we were by the efficiency of the erection operation.

I'd also like to thank the office staff for keeping us well informed regarding the progress of the sale and delivery times.

Tim Roberts
##### #### ######
Smithwood Common
01483 ######

Hi Robin
Just to clarify matters in case you contact me:
Best to use Alternative Phone No during day ie 020 #### ####. The invoice address is for Mr Tony Newman, Treasurer, The Hayes Players, not mine.
Just to let you know we are very pleased with the similar shed we ordered last year, hence a repeat order now we need another.
Regards
Amanda Naylor

Hi Robin, Just a short note to say how pleased we are with our new Diamond Brighton summerhouse. The 2 men who delivered and erected it were very helpfull and efficient. The additional window looks really great. Please pass on our thanks to all concerned.
regards
Chris and Pam Hannabuss ( 2 VERY satisfied customers)
Subject: Re Order 1375

Your chaps were brilliant - tks
(order number 4142) Wendy Jacobs

Dear Titan,

A short message to say thanks for my new shed, professionally erected this morning, (16th May 2001) by Tom. The finished shed is excellent quality and hopefully will give me years of use. Thanks again.

Regards,

Peter Stevens

Just wanted to let you know the shed fitted perfectly - went together quickly and with minimum of fuss. Be assured I will be in touch again when the wife let's me extend my in-garden activities! Thanks very much for your attentive service.

Regards,

Keith Godbolt

Many thanks for your excellent and speedy response to supply double doors and panel to our super apex shed. The shed is now completed and we are enthusiastically endorsing your company based on our experiences.

Wishing you well in the future.

Nigel Chandler

Dear Sir or Madam,

I write to thank you for the supply, delivery and erection, over the weekend to my home, of the subject of the above invoice.

The construction will undoubtedly be put to good use in providing secure and effective storage. It is hoped that this will continue to be the case for so long as is necessary and I take the opportunity, once more, to express my appreciation of your efforts in making this possible.

You may rest assured that I will have no hesitation in recommending your services to friends and acquaintance's in need of such assistance as you can so well afford them.

Yours faithfully,

R.J.C Holland, Esq.

Just a line to say thank you for the delivery and erection of our potting shed today.

The two fitters arrived on time and were friendly, helpful, cleaned up afterwards and have done a very good job.

One of the neighbours has already expressed an interest in your product and has obtained your details from the fitters.

We are very pleased and impressed with your service and product. Once again very many thanks. I now have to argue my case for using it as an office instead of a potting shed !!! :-)

Kind regards

Andy Forbes

Just a quick note to thank you for the efficient service you provided on delivery and erection of our new shed.

The man putting up the shed was courteous and very professional, especially as it rained incessantly throughout the construction. I felt really sorry for him !

Many thanks,

Nick and Narbada Lilley.

FAO Managing Director

I would like to offer my appreciation of the young man whom you sent to erect my new shed today.

He was workmanlike, cheerful and personable, despite appalling weather. The job progressed without any fuss and in a thoroughly professional manner. An excellent advertisement for your company.

Customers are always quick to complain but a good job, efficiently done deserves an equal recognition.

Please pass on my thanks.

Yours Sincerely,

Colin Morley.

To whom it may concern,

Thank you very much for the Titan garden shed which I have taken delivery of today. It went up very well - looks fine. There was no fuss or problems. I am most grateful to you for the very efficient service

Yours,

Anthony Kent.

Dear Sir,

Thank you very much for your excellent service.

Our enquiries regarding the base were dealt with patiently and politely, the delivery period was shorter than expected, the erector was polite, tidy and efficient and the finished product is excellent, at a reasonable price.

Thank you again from a very satisfied customer.

Yours Faithfully.

G. Harvey-Browne

Dear Sirs,

Further to our recent telephone conversation, please find enclosed a cheque for £370 in full payment for our Titan garden shed which was erected today.

Please accept our most sincere thanks for the excellent product and service provided.

Many Thanks,

G Palmer.

Dear Sir,

I would like to thank your company for the recent visit which you made to my house in order to fix our shed which we had purchased from you two or three years ago. It would seem that our base was inadequate and had subsided over the years.

I found your staff to be most helpful and accommodating. Considering you could have behaved like most companies seem to now and fought any liability on the grounds of warranty expire or whatever, your actions have produced one customer who would not hesitate in recommending your excellent buildings.

Yours faithfully,

Phillip Doherty.