Terms (T&C)

Terms & Conditions:

All transactions are subject to the following terms and conditions. If you are in any doubt about the details below, please contact us for clarification. None of these terms and conditions will affect your statuatory rights in any way.

Suppliers

We deal with many different suppliers of which some we only act on their behalf as agents.

• For all our timber buildings suppliers, we act for each company on their behalf as agents. Your contract is with each individual supplier. Full details of each supplier can be provided upon request
• For all our steel, metal and plastic buildings we are the suppliers. Your contract is with 1st Choice Leisure Buildings.

Pricing

All prices as shown in our literature and on our website are shown in Pounds Sterling, inclusive of Value Added Tax at 17.5%. We reserve the right to amend prices from time to time if this rate of VAT is amended. In addition, our suppliers may alter their prices from time to time - we will endeavour to give plenty of notice of any impending changes, but this is not always possible. Please check carefully your order acknowledgement for variation.

Delivery is included within certain areas designated by the individual manufacturer, but an additional delivery charge may be levied outside of these areas.

Placing An Order

There are four methods of initiating an order:

• via the internet
• by phone
• by fax
• by mail

Whichever way you choose, you will be contacted to confirm the exact price of the order and to double check any non standard variations. Once these details have been finalised, an order confirmation will be produced which we will ask you to check and return to us with a signature confirming acceptance of our terms and conditions (this can be by the return of the email which we will send to you). This signed order acknowledgement or returned email shall form the contract.

Payment

Our Standard payment terms are deposit with the order, with the balance falling due on or before delivery. Deposits are payable to '1st Choice Leisure Buildings' in (£) Pounds Sterling by the following means; cash, cheque, Visa, MasterCard, Switch, Delta or American Express. The balance is due as follows:

• Titan Garden Buildings - 10% deposit with balance payable upon delivery.
• Diamond Garden Buildings - 17½% deposit on summer buildings and 25% on sheds. Balance payable 7 days before the agreed delivery date.
• Malvern By MPB - 10% deposit with balance payable upon delivery.
• Trentan Garden Buildings 15% deposit with balance payable on delivery.
• Southdown Offices 15% deposit with balance payable on delivery.
• Store More Metal Buildings - normally payment in full at time of order or 25% deposit and balance payable seven pays prior to delivery to '1st Choice Leisure Buildings' or by School or Local Authority Purchase Order.
• Shed Baron Metal Buildings - normally payment in full at time of order or 25% deposit and balance payable seven pays prior to delivery to '1st Choice Leisure Buildings' or by School or Local Authority Purchase Order.
• Capital Steel Buldings - As these buildings are made specifically for each client, payment in full is required when placing order. If you wish, 10% can be held back until after delivery. Payment by credit card, debit card, cheque or by BACS. Alternatively we can offer a Bond system where your money is held in trust until the building is delivered. There is a small charge for this.

Goods shall not be released upon orders paid by cheque, until such a cheque passes clearance. Where payments are made using a 'card' based method, it should be noted that any goods subsequently purchased by this method can only be delivered to the cardholders registered address.

Cancellation

Should for any reason you wish to cancel your order, this must be done so in writing no later than 7 days AFTER THE DAY you received the goods. The goods must be returned in perfect condtion. If you choose to cancel your order at this stage, you must initially contact us stating clearly that you wish to cancel your order and quoting your order number. You must then follow this up by submitting a formal cancellation note in writing to our office at the following address: 260 Woodham Lane, New Haw, Addlestone, Surrey. KT15 3NS.
You will however be responsible for the costs of returning goods, which must be in the original condition, unless the goods are faulty.

Delivery

Once we have received your signed order, your order will be passed on to the individual manufacturer for construction & delivery. Delivery will be carried out as soon as practically possible, for general guidance on the average lead times once the signed order has been received, please check this page.

On receipt of your signed order, you will be contacted either by us, or directly by the manufacturer to determine a mutually agreeable delivery date. Products may be delivered direct from the manufacturer, by carrier, or by our own vehicles. In exceptional circumstances it may prove necessary to alter the delivery date, according to level of orders and seasonal variations, but you will be consulted prior to any alteration.

All 'delivery only' orders will be made only to the side of the delivery vehicle, unless otherwise agreed at time of order. It is the responsibility of the customer to arrange for the building to be moved from the delivery point to it's assembley site. Under no circumstances will the delivery vehicle leave the public highway to facilitate a delivery, unless it's driver is certain that it is safe to do so.

Installation

If the building is to be installed by one of our suppliers, it is the customers responsibilty to ensure that the base is prepared in accordance with each suppliers instructions. It is also the customers responsiblity to secure the building once erected, if applicable, and to ensure that there is adeqate access for the building to be delivered. Any potential access problems, i.e. through house, sharp turns, up steps or archways etc must be notified at the time of order.

If a delivery is not completed due to inadequate or incorrect information, our suppliers and/or delivery company reserve the right to make a recall charge to cover any expenses they may incur in returning to complete the delivery at a later date.

Complaints

We make every effort to ensure the product ordered arrives to you in perfect condition. If for any reason you are not satisfied with our product or service, then please contact us and we will endeavour to resolve the problem.

Any complaints will be acknowledged within 48 hours of the normal office hours and will be dealt with according to each manufacturers own guidelines, in a fair and confidential manner. We will keep you fully informed during this period and will provide as much help as possible in getting the problem resolved as quickly as possible.

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General

• The customer should ensure their building is maintained in accordance with the individual manufacturers guidelines, as well as those published on this website.
• All dimensions are nominal imperial measurements. If the exact size is required please contact us.
• All timber is checked for quality before delivery, but as wood is a natural product, we cannot accept any responsiblity for timber shrinkage, cracking or warping after the building has been supplied.
• The Store More and Shed Baron Metal Sheds are designed for the domestic market. The Trimetal and Asgard Metal Sheds designed for general all purpose use. Please check if not sure which range will be suitable for your needs.
• These Terms and Conditions do not affect your statutory rights as a consumer.