Feedback: The shed is a very sound and substantial building and will suit my needs as a workshop admirably. It is good to have the panels connected together with screws! The smooth finish of all the boards and framing is a welcome feature. The locking bolt to the door is a quality feature I have not met before. However, I am puzzled why the t & g floor boards are v-jointed giving a groove to trap dirt. Also, I think that a plastic foam eaves filler could be provided between the corrugated pitch fibre roof sheeting and the roof boards to seal the space between them and so to improve the insulation and keep out insects. But these are minor matters and do not affect my overall satisfaction with the shed.
Response: Thanks for your constructive feedback which will be a great help to us in improving a very good building. The points you make are both valid and worth looking at for the future. Thanks for letting me know. Regards, Robin
Besides offering a great product and priced competitively for those quality buildings it's important that this is backed up with great after sales service. Because there is nothing worse than being fobbed off or not being able to talk to someone about the problem you have with your garden shed, summerhouse or other garden building. This is where is can pay to deal with a family firm such 1st Choice Leisure Buildings
Run by Robin Antill and his son Craig. Robin's wife, Molly, assists in the admin and between them they have a finger on the pulse at all times. Very different to some of the large companies on the web selling the cheap sheds and summer buildings. These type of companies rely on high volume to make their money as well as cutting cuts to make the cheapest buildings. This inevitably leads to some, or many, buildings going out not made to the required standard leaving the customer, who has paid out in advance and before seeing the product, having to get some sort of service. Often without success.
Recently one of our customers had a problem with their summerhouse, which can affect even companies offering the highest standards. However, this was dealt with efficiently and quickly and we received the following comment from them:-
Just wanted to say thanks for excellent service. We had a slight leak in our summer house, which was supplied and erected by your company last year. The felting nails had pierced through the roof in a couple of places (too long I guess). We hadn't noticed until we saw a few drips after some prolonged rain.
Your guys turned up at crack of dawn this morning, in their usual bright and cheerful way, and re-felted the roof in no time. Please pass on our thanks to the team.
You have a very satisfied customer!
Clearly this is the way to do business. Things will go wrong from time to time but it's how these problems are dealt with is key to surviving and thriving in business. The Antill background is from the service business where their father, grand father and great grandfather ran a butcher's shop in Cleethorpes. Attention to service was instilled into the family when growing up and this is a great trait to have.
You will find that this family business has the confidence to allow customers to provide feedback on their site and is regularly in the high 90's (currently 98%). The company who control the feedback is FeeFo and is recognised by Google as being trust worthy. The beauty of this to the end customer is that this feedback can not be doctored by 1st Choice and can not be changed from what the customer says. If there is any issue then they can provide a response feedback giving their side of the story.
By looking through the products on their site from garden sheds, to summerhouse, to garages and workshops you can see what people have been saying about their purchases. Add in the fact you can see their products 'in the flesh' before handing any money over you can see what piece of mind this can give. So when you are looking at those 'cheap' sheds just give a thought to what problems there may be and how those problems will be addressed.