Feedback: A very helpful and easy ordering process at the showroom. Downside was the 'could arrive at 7.30am' delivery time - I was ready and waiting but no one arrived and had to ring the office to find out when they were due. Would have been nice to have a more accurate time slot or at least kept informed. Otherwise, the two chaps put up the shed in no time and were polite, efficient and tidy.
The shed seems very well made and looks great. After they had gone I noticed air space between the roof and frame at the back so had to pad this area with fleece. I'm not sure if this is an oversight by the chaps as the front of the shed is air tight. If you could advise that would be appreciated. A coat of paint will come after the initial 3mths weathering time
Response: Hi Rachel. Thank you for your feedback which we always take on board. Firstly, let me reassure you that the small gaps in the rear gable are intentional: a very simple method of allowing the building to breathe and vent any moisture introduced into the building by garden items such as hose pipes, pressure washers, paddling pools, etc.
We do indeed state when agreeing a delivery date that deliveries usually take place from 730am on the agreed date but we do this in order to keep things as fluid as possible in order to maximise our efficiency and thus keep prices down (we prefer small things like this where possible rather than reducing specification!) The route is not finalised until 24-48 hours in advance and we do invite customers to call within this window to get a better estimate of our expected arrival time.
With regard the paint finish we can highly recommend Sadolin Superdec which, in our experience, works exceedingly well and - to coin a phrase - does exactly what it says on the tin.
If there is anything else that we can do to help please just let us know.
We all have those morning where we wake up and something is not right but are not sure what it is. This has happened to me many times, the most memorable one was back in 1976. I had been away with the family for the weekend and returned late Sunday night. At the time I was lorry driving and had to leave for work about 5.00 in the morning. I left for work early Monday and where my car was normally parked - it was not there.
Since not wide awake I struggled to work out what was wrong. I wondered whether I've parked my car around the corner so wondered around the crescent looking for my car. Having no luck I went back in doors and asked my wife 'where did I park the car last night?' She confirmed it was outside our front door so we now realised it had been stolen.
The worse thing was that I had only had the engine sorted out the previous week and the car was running great. In those days we had very little money, I was doing 2 jobs just to make ends meet so was a major blow, however, the strange feeling you get when something is not right and you don't know what it is horrible.
Whether Patrica Howe, a pensioner in Weatheral, Cumbria felt the same when he went into his garden and found her garden shed had gone. Only five minutes earlier she had been inside her shed so this made it even more puzzling. It was as if an alien had beamed it up and away. As it turned out the shed had disappeared, along with a great chunk of her patio in the River Eden below.
There had been a raging storm going on and the rain was torrential. Miss Howe had gone inside to make a refreshing cup of tea. She had turned on the kettle and thought she would feed her two cats. She reached for the kitchen sink to get a knife and just happened to look out of the window and noticed a large part of the garden was gone.
She had not heard any noise at all, there was no bang, no crack just nothing. Her garden sheds and a large part of the patio had fallen down into the river leaving her bird table teetering on the edge. Only a few minutes earlier the wall was there, afterwards she was shaking with fright - I'm not surprised!. Miss Howe realised how very lucky she had been, just a few more minutes and she would not have been telling the tale. She admitted that she went into that shed all the time where she keep her food for the many birds in her area.
However, Miss Howe, the verger at her local church (was the above an act of god??) was furious with her insurance company whom she claims failed to warn her of the potential dangers to her land. She had made a previous claim to her home insurers, NIG, earlier this year in February after a crack appeared in her garden wall, but the NIG surveyor said the company would not paid for its repair and was not told of any possible structural problem with her patio or land. She said they had not warned her off the patio and thought they had a duty to do so. She assumed that if the wall went it would be just the garden wall.
A spokesperson for the insurance firm Saga said that Miss Howe had submitted a claim to the retaining wall but was refused as the damage was down to wear and tear and was not covered by the policy. Miss Howe did contact NIG when her claim was declined to register his dissatisfaction with their decision. NIG acted upon this and got a second independent opinion who upheld their decision. They further went on to say they sympathised with Miss Howe for her difficulties.
The Met office did confirm that the Weatheral area had experienced the heaviest rainfall in the UK on the day of the incident. On July 17th more than 2 inches of rain fell in just a few hours.
The above just go to show how important foundations are, certainly if any garden building is to be put close to a drop. Whilst most garden sheds and buildings are built away from any hazards it is still important that the base is substantial and level. There are various options available - you can have a concrete base, a paving slab base, a decked area, an Probase base, or if you don't want to build a base yourself then, Viking Services (in certain areas) can supply, build and level a timber subframe base for you.